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Practice Management

Mrs Diane Meek
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Mrs Lynda Balneaves

Team 1 Administration

Ms Amanda Duncan

Team 2 Administration

Mrs Kay Fleming

Team 3 Administration

Miss Lyndsay Reid

Team 4 Administration

Miss Teressa Forbes

Team 5 Administration

Ms Pat Forbes
Mrs Maureen Charlton

Receptionist

Ms Careen De Veres

Receptionist

Mrs Margaret Clark

Secretary

Mrs Morag Livie

Secretary

Mrs Laura Robertson

Back Office administrator

Our receptionists provide an important link for patients with the practice clinical team. They are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of our patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with records and carrying out searches and practice audits. Receptionists provide a vital link between you, the patient, and our nursing and medical team. They are bound by the same duties of confidentiality as the doctors and nurses.

 
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