Summer 2017 Newsletter
Social Prescribing at Academy Medical Centre - Community Development Worker
Ashley McGregor from Voluntary Action Angus has been working in Academy Medical Centre, Forfar since July 2016. Ashley is a community Development Worker who has taken referrals from Healthcare staff in the practice to offer individual, one to one advice and provide any non-medical support they may benefit from. This is available for anyone who could benefit, including people who's health is affected by social and environmental issues which cannot be dealt with by only a medical response, which can be called Social Prescribing.
The information and support provided is agreed between Ashley and the person, on an individual basis to best suit their needs. This could include how to access support from other Third Sector organisations and services that may be able to offer help. There is the opportunity for people to find out about local community groups, chances for socialising and getting involved.
Since starting at the Medical Centre in June 2016, until March 2017 Ashley has received 99 referrals. The support people have received has varied in accordance with their needs and what support they feel they required themselves. This has ranged from a 5 minute chat through to on-going, one-to-one meetings for a number of weeks. Some of the types of support that has been accessed have been for help with housing, finances, living as a carer, experiencing bereavement, looking to get into local volunteering as well as to access volunteer transport and counselling support. These are just some examples of the reasons for the referral to Ashley. Most referrals are taken from GP's and other Medical Centre staff, but can also be through self-referral, or also enquiring about support if you're in the practice.
Ashley is part of each of the 5 teams at Academy Medical Centre and is based within the main Hub Area in the surgery. This means that she has good working relationships with all staff and there is a good, strong communication with each of the referrers and the Community Development Worker. This work is part of the holistic and more joined up way of working that the new model at the practice promotes. The work helps to maintain and improve physical and mental health and opens up a range of opportunities for people who are referred.
For more information contact Ashley at Academy Medical Centre on 01307 462316 or at Voluntary Action Angus on 01307 466113. Or you can email at Ashley@voluntaryactionangus.org.uk.
Self Management courses and forums in Angus May-June 2017
Chronic Pain Self Management Course - for adults living with persistent pain. These courses are run by Pain Association Scotland over a 5 week period, and places must be booked in advance. Each session lasts 2.5 hours, and patients will get most benefit from attending the full course. The next course starts on Monday 31st July, in Arbroath. If you are interested in attending this course please contact the surgery. Courses run throughout the year, rotating localities in Angus.
Angus Arthritis Forum - for adults affected by any type of Arthritis. A relevant talk by a health care or other professional and a chance to ask questions and socialise with others over a cuppie. No need to book, no charge, and patients can bring a friend or family member for support. This forum rotates around Angus localities, with 4 meetings in 2017.
The next meeting of the Angus Arthritis forum will take place on Wednesday 23rd August from 6.30pm - 8.30pm at the Kinloch Centre, Kinloch Street, Carnoustie, DD7 7EN, when Clinical Pharmacist, Gary Cook, will be talking about 'Managing your medication'
Angus Diabetes Forum - for adults affected by Type 2 diabetes. A relevant talk by a health care or other professional and a chance to ask questions and socialise with others over a cuppie. No need to book, no charge, and patients can bring a friend or family member for support. Patients may attend any forum that suits them, not just the one in their own locality.
The next Angus Diabetes Forum will take place on Wednesday 23rd August from 10am - 12md in the Lintrathen Room at Whitehills Health and Community Care Centre, Forfar, when the topic will be 'Managing your Medication' led by practice nurse, Alison Sneddon.
Fatigue Self Management Course - for adults living with persistent fatigue. Courses, which are delivered by a multi-disciplinary team, run throughout the year, rotating localities in Angus. Places must be booked in advance on these courses, and this can be done via email@example.com
If patients would like to receive direct email updates from us regarding forum topics and dates, they can also contact us at this email address, you can also follow them on Facebook: http://facebook.com/Angus NHS
Local Group Presents GP Practice with Equipment and Cheque
THE PRACTICE NURSING TEAM
The practice nursing team at Academy Medical Centre are playing an increasingly important role in the management of minor illnesses. The practice has increased the number of practice nurses over the last year and has supported significant additional training for the nurses to prepare them for their expanded role within the practice team. In addition to being trained in the assessment and management of minor illnesses some are also independent prescribers which enables them to issue a prescription should you need one.
Dr MacCallum told us:
'The practice nurses are providing an invaluable service in the practice, supporting the management of minor illnesses every day in the practice. This not only allows the patient to have quick access to appropriate support for the management of their problem, but also frees the GP’s up to spend with people with more complex health problems.'
'In order for the most appropriate person to deal with a request the patient will be asked for a brief description of the problem when they contact the practice'
Eleanor McIntosh, one of the practice nurses continued:
‘We feel that we are using our skills fully supporting patient care within the practice in this way. It is really satisfying for us to be able to ensure people with minor illnesses that require input from a healthcare professional get seen promptly. There is always a GP available on the rare occasion that we decide following assessment that medical input is urgently required.’
‘ Minor illnesses that are commonly dealt with by our nursing team include allergies, minor burns, coughs, cold sores, earache, emergency contraception (morning after pill), eye infections, urine infections, sunburn and thrush.’
Dr MacCallum concluded:
‘While this is a great service that has greatly improved patient access in the practice, we would remind patients that many minor illnesses are self-limiting. Coughs and colds normally get better in a week or two in an otherwise healthy person and we have little to offer in such situations. Community pharmacies also now offer an extended range of services and can be a really useful first point of contact if you have a minor illness and are not sure whether you need to see someone in the practice or not.’
‘We are aware that the patients within the practice have experienced significant change over the last year as we have implemented and fine-tuned our new service. We are grateful for all of your feedback that has allowed us to continue to make small improvements. Please continue to provide us with feedback by using firstname.lastname@example.org or contacting Diane Meek, Practice Manager either in person or via telephone.
Please note with immediate effect GP Partners have made a decision that the Practice will no longer provide an ear syringing service. Patients should now self manage ear wax problems by self-administering Almond Oil Drops or purchasing the ear syringing kits from local pharmacies or supermarket
FLU VACCINE- please contact your team to make arrangements to have the flu immunisation.
IMPORTANT PATIENT INFORMATION...
Unfortunately due to practice GP recruitment difficulties and increasing workloads the GPs are no longer able to accept patient referrals from Hospital consultants for the following follow up appointments:-
HEP B IMMUNISATION OF BABIES
The GPs have written to the appropriate consultants in the following departments informing them of their decisions:-
These departments should make the necesary arrangements for you to return to either their own department or arrange for treatment locally at whitehills Community Hospital.
Apologies for any inconvenience this may cause but we no longer have the capacity to arrange appointments for this.
Your PPG News.......
1-30 Male Cancer Month: Motor Neurone Disease awareness month.
10-16 Diabetes awareness month: Carers week.
17-21 National Falls Awareness Week
Dementia and Altzheimers awareness occurs this month too. Look out for the posters or events that may be happening in your area.
There is a Diabetes event being held in the surgery on Friday 16 th June starting at 2 pm. This coincides with Diabetes awareness month mentioned above.
All are welcome.
PPG week starts on 19 th June running to 23rd Look out for posters in the waiting room or indeed look at our webpage that has recently been updated.
Notes May 2017
Notes May 2017
Public holidays .
Monday 24th July 2017
Monday 9th October 2017
Monday 25th December 2017
Tuesday 26th December 2017
Monday 1st January 2018
Tuesday 2nd January 2018
If you take regular medications, please ensure you check you have enough left to cover the holiday period. It’s also important not to over order, so only request what you need, and make sure you don’t run out of anything during that time.
If on regular medications please discuss the Chronic Medication service with your pharmacist.
If you need help over holidays…
If you are ill on a day or time when the surgery is closed and you can’t wait until it reopens, call NHS24 on 111 who can arrange for you to be seen at your local out of hours services or whatever is most appropriate.
If its an emergency… always dial 999 in the event of an emergency
Please contact NHS 24 on 111 if you require urgent medical advice or treatment during these